Service Agreement

Service Agreement

Simply Organizing Life, LLC

321-405-2138

simplyorganizinglife@gmail.com

This Service Agreement (the “Agreement”) is between Simply Organizing Life, LLC (the “company”) and the undersigned (the “Client”) about the Company’s service(s) to be performed at the Client’s stated location (“the Service Location”).

Rates & Services

The Client agrees to the rates and services provided in the “Service” section of this website – www.simplyorganizinglife.org – and understands that they are subject to change without notice. 

Service Area

The Company services Brevard County and northern Indian River County properties located between Vero Beach and Titusville, unless otherwise agreed upon in writing.

Right to Refuse Service

The Company reserves the right to refuse service at any property that it deems at its sole discretion to be unsafe or otherwise untenable.

Payment Terms

Session: Full payment is required at the time of scheduling. Payments may be made by cash, Mastercard, or Visa. All additional time will be invoiced to the Client within a reasonable time.

Virtual: Full Payment is required at the time of scheduling. Payments must be made by Mastercard or Visa. All additional time will be invoiced to the Client within a reasonable time.

Packaged Sessions: The equivalent of a full session payment is required at the time of scheduling each session. Payments must be made by cash, Mastercard, or Visa. Add additional time will be invoiced to the Client within a reasonable time. All sessions must be used within 6 months of purchase. The Client agrees to forfeit any unused sessions after the 6-month expiration. 

Cancellation & “No Show” Fees

If notified within 24 hours of the appointment, or no notice is given, the Client agrees to forfeit the deposit. Exceptions may be made in cases of emergencies, severe illness, or inclement weather.

Refund Policy

Payments are non-refundable. Unused hours may be credited towards future sessions. In some cases, they may also be gifted to others.

Gift Certificate Policy

Gift certificates are non-refundable. The original gift certificate must be submitted at the beginning of the scheduled appointment for service(s) to be rendered. The Company is not responsible for lost or stolen certificates.

Confidentiality

The Client’s identifiable information shall never be disclosed without the Client’s written consent  except as required by law, or where a situation poses real harm to the Company’s organizers or to others. Please see Photo Waiver + Release below for information about the use of photographs.

Photo Waiver + Release

The Client authorizes the Company to photograph, audio record, and video record organizing projects. The Client authorizes the Company to reproduce, publish, copy, distribute, and share the photos and recordings with prospective or current clients, for illustrative and/or marketing purposes, and on websites, marketing materials, and/or social media sites and apps. Client waives all rights to view and/or approve any and all photos or recordings. Client understands that their identity will remain anonymous  and details about the location of Client’s home, office, or space will not be disclosed. Published photos or recordings will be labeled with the city name and state only. Client understand that the Company retains copyright of the photos and recordings. Client waives any and all rights for payments, royalties, or compensation of any kind for use of said photos and recordings.  

Customer Satisfaction Policy

The Company strives to achieve 100% customer satisfaction. Should the Client be dissatisfied with the service(s) provided, the Client agrees to submit a written statement of issues and, in good faith, allow the Company to make reasonable efforts to resolve the issue(s). Such statements must be emailed to the Company within two (2) days from the date of the service in question. Failure to do so with that time implies that Client fully accepts the work.

Limitation of Liability

The Client agrees that the Company shall not be responsible for any damages (whether compensatory, direct, indirect, actual, special, punitive, incidental, consequential or otherwise), any losses (whether loss of or damage to property, loss of data, loss of use, loss of income or profit, or loss of any kind), personal injury, claims of third parties, or other claim or liability of any kind, including those resulting from discarding or destroying of any personalities or records (physical, digital, or otherwise). The Client is responsible for providing a list of valuables to the Company of particular concern.

Other Service Providers

If other service providers are involved, the Company takes no responsibility – and the Client agrees to hold the Company harmless – for their actions or performance.

Duration of Agreement

This Agreement shall commence upon the date of execution, shall apply to all services provided by the Company at the Service Location as indicated below, and shall continue in effect until it is terminated as provided herein. 

Termination of Agreement

This Agreement may be terminated by either party with written notice. The Client agrees to pay for all services rendered, cancellation fees, other outstanding fees, and any legal or collection fees incurred by the Company to collect on payments due. 

Governing Law

This Agreement is governed by the laws of the State of Florida and is not transferable to any other party or service location. The Client agrees to the personal jurisdiction of the state and federal courts in Brevard County, Florida, U.S.A.

Mandatory Mediation

All claims, disputes, and other matters in controversy between the Client and the Company arising out of or pertaining to this Agreement, excepting therefrom claims for indemnity, shall be submitted for resolution by non-binding mediation.

Acceptance

This Agreement will serve as the standard engagement letter between the Client and the Company. Client’s signature confirms understanding of the basis upon which the Company will provide organizational services.

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